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2Next especially in a struggling economy the enduring value of existing customers is significant for any organization When a company loses a customer it does

2Next especially in a struggling economy the enduring value of existing customers is significant for any organization When a company loses a customer it does not lose just one sale but rather a lifetime opportunity of profitability with that individual In this assignment you will consider how to effectively administer a customer retention strategy Review the What Do You Think Now Project 71 on page 121 and answer each question Write a minimum of one paragraph for each topic

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