3.5: Develop and implement systems to ensure that procedures and records associated with :locumenting performance are managed in accordance with organisational requirements -cenario: Now that you have addressed several issues in your operational plan, you want to have appropriate systems and recordkeeping to monitor and manage performance issues that align with Jrganisational requirements. Your supervisor (Group General Manager) has also advised you to have appropriate recordkeeping {like the TNA you have done) especially in regards to staff performance, and operational performance that eventually impacts the financial performance of the store