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4. Define key customer needs (WHATS) for a cup of coffee (or a beverage of your liking). Next, define key technical requirements (HOWs). Create a

4. Define key customer needs (WHATS) for a cup of coffee (or a beverage of your liking). Next, define key technical requirements (HOWs). Create a matrix showing the relationships between "technical requirements" and "customer needs" using the QFD format. 10 pts.
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4. Define key customer needs (WHATs) for a cup of coffee (or a beverage of your liking). Next, define key technical requirements (HOWs). Create a matrix showing the relationships between "technical requirements" and "customer needs" using the QFD format. 10 pts

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