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A black belt has been asked to put together a proposal for solving a particular customer problem. In doing so , she determines that the
A black belt has been asked to put together a proposal for solving a particular customer problem. In doing so she determines that the problem is quite widespread; with manifestations and causes. As a result, her project plan requires a month deployment, with up to stakeholder groups involved in the team. This project:
a Is a good project to raise awareness of the Six Sigma program. It involves many different groups and will have a great impact on the company, its customer relations, and its profitability.
b Is way too big. The project should be broken down into manageable projects, each of which can be compared to other proposed projects for funding purposes.
c Requires the use of a facilitator to manage the different stakeholder groups.
d Both A and C
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