A local retailer is ready to select a cloud-based service for its business. However, to be sure it has addressed vendor-related issues before implementation, it has asked you to review all major Service Level Agreement issues related to cloud-based computing. Address the following:

Identify at least 3 issues that should be addressed in the Service Level Agreement.

Describe each issue and explain why it can be addressed through the Service Level Agreement.

Describe each issue and explain why it can be addressed through the implementation plan, whether or not it is not addressed in the Service Level Agreement.