A major gap in procurement's understanding of its negotiations is a comprehensive picture of individual supplier behavior and engagement. One way to obtain a better relationship is to communicate to the other party what is required. Using artificial intelligence (AI) helps buyers understand a supplier's appetite for risk (and their willingness to deal). AI can analyze these behavior patterns and offer customized responses and feedback that moves each individual closer to potentially winning a deal. The acronym (ZOPA), stands for: Group of answer choices zone for practice arrangement zone of potential agreement zipped potential agreement zipping practiced arrangement