A recent surge in demand from its global customers is driving the need for more workers; however, Simi Meher, the CEO, is concerned that the surge may be temporary, especially considering the recent economic downturns in the global environment where Avie does business. Refer to Scenario 2.2. Assume that Avie goes ahead with the third shift. What can the company use to evaluate the effectiveness of this strategy in a year's time? Question 12Select one: a. benchmarking b. trend analysis c. Markov analysis d. skill inventories