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A version of a customer contact audit called a(n) Blank______, includes all employee actions and acknowledges that services are designed to be experiences. Multiple choice
A version of a customer contact audit called a(n) Blank______, includes all employee actions and acknowledges that services are designed to be "experiences." Multiple choice question. service blueprint brand audit experience survey touchpoint evaluation
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Structural Analysis
Authors: Aslam Kassimali
5th Edition
1305142896, 9781305142893
