a. What is the difference between tolerance limits and control limits? Is it possible that a process can be in statistical control but still not meet the customer's needs? Explain! (10 points) b. Tyler Apiaries sells bees and beekeeping supplies. Bees (including a queen) are shipped in special packages according to weight. Suppose Tyler changes its processes so that the average package weight is now 1.7 kg, with a new standard deviation of 0.3 kg. Tyler markets the packages of bees as weighing 1.7 kg, and the tolerance limits are 1.2 kg (lower) and 1.75 kg (upper). Calculate the process capability index for the weight of the bee packages. Is Tyler able to meet the tolerance limits? (15 points)