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According to CNET.com, In the spring of 2 0 1 1 , Hastings held a meeting with his management team and outlined his blueprint

According to
CNET.com,
"In the spring of 2011, Hastings held a meeting with his management team and outlined his blueprint to jettison Netflix's DVD operations. Netflix managers would tell subscribers on July 12 that they planned to do away with a popular subscription that offered access to DVD rentals as well as unlimited ondemand streaming video for $10 per month. DVDs and streaming would be separated and each would cost subscribers $7.99 a month, or $15.98 for both, about a 60 percent hike. The changes would take place in September.
The price and the later, aborted attempt to spin off the company's DVD operations enraged Netflix customers. The company lost 800,000 subscribers, its stock price dropped 77 percent in four months, and management's reputation was battered."
Which of the following elements of strategy did Netflix get wrong?
Differentiation
Staging
Vehicles
Arena
Economic logic
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