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2. Complete the following simple Relationship Needs chart for a Toy Car: Remote Control Smashing Bumper Cars. (all greyed cells should be filled in

 

2. Complete the following simple Relationship Needs chart for a Toy Car: Remote Control "Smashing Bumper Cars". (all "greyed" cells should be filled in as described below) Add one additional Requirement and Customer Need Fill in Matrix Relationship using Strong/Med/Weak Symbols Fill in Direction of Improvement using L, S, O Symbols Fill in Need Weight Calculate relative ranking on last line Customer Needs Relationship. O Strong = 5 + Med = 3 - Weak = 1 L = Larger better S=Smaller better O= Nominal best Direction of Improve Reasonable Price Long operation Easy to/No Assemble Easy to use remote Rechargeable battery Speed Control **Add Need here Need Weight Weighted customer needs Manual Instruction Wireless Connection Quality Manufacturing Distance Operating Shock/Vibe Qual Requirement here **Add

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