a)If a strategy is not working, it should become evident on the balanced scorecard when some of the predicted effects don't occur.

True or False

b)Suppose a company evaluates divisional performance using both ROI and residual income. The company's minimum required rate of return for the purposes of residual income calculations is 12%. If a division has a residual income of $6,000, then its ROI is less than 12%.

True or False