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Analyze IKEA's social media presence (Facebook, Twitter, own website and blog, reddit, etc) by answering the following questions: On a scale of 1 (very poor)

Analyze IKEA's social media presence (Facebook, Twitter, own website and blog, reddit, etc) by answering the following questions:

On a scale of 1 (very poor) to 5 (excellent), how would you rate the effectiveness of IKEA's use of social media for customer support and customer relations? Support your answer.

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