Anne was appointed chief executive officer of AT&T Business in September $2019.$ She and her organization of over $30,000$ employees are responsible for serving nearly $3$ million business customers in upwards of $200$ countries and territories around the world, representing over $$35$B in revenues. AT&T Business customers span all industries, including the public sector as well as nearly all of the world$$s Fortune $1000$ companies. She is the first woman to hold this position and the first woman$-$of$-$color CEO in AT&T$$s history.

answer the following questions:

Karlgaard quotes Diane Green, and gets Chow$$s perspective on the quote. What is your understanding of the role that technology played pre$-$COVID, and what is its significance now? Base your answer on Chow$$s comment on the original quote and your own reflection.

Five years of digital transformation took place in $6$ months. What were the signals of this transformation in AT&T$,$ and how did the business adapt?

Based on Chow$$s journey, what are some of her key milestones as a successful CEO? What are her leadership traits that drive her success?