Answer following questions

All changes saved 14. Nina is writing a rsum for a management position. She is unsure of which order to list her experiences. what should she do? 0 She should list experiences by relevance, with the strongest points at the bottom. 0 She should list experiences chronologically, with the most recent at the top. 0 She should list experiences chronologically, with the most recent at the bottom. 0 She should list experiences by relevance, with the strongest points at the top. r11! \"muggy Javcu 13. During negotiations, what can you do to give the other person a feeling that the interaction is positive? 0 agree with everything they say 0 shake your head yes, often 0 maintain eye contact throughout the meeting 0 mimic their behavior 9' Using the total quality management approach, who determines the quality of a business's product? 0 the vendor O the manufacturer 0 the customer 0 the company's CEO 5. Which manager makes standard decisions that affect everyone in the workplace? 0 sales manager 0 operations manager 0 shift manager 0 general manager my Lirurvgce nuvru 15. Answer the question below. Use the rubric in the materials for help if needed. Use details to support your answer. Assume you are an experienced manager interested in finding a new job. Read the management position description below, and then compose a professional email to the hiring manager. Assume you have already attached your cover letter and rsum to the email. Full-Time Management Position at Reilly's Retail We are looking for a full-time store manager to oversee the daily operations of our newest store. You will be expected to run operations using our time-tested sales and consumer-relations techniques. You should have experience as a store manager. You should be able to motivate your team to perform their best. Your goal is to manage our new store using methods that boost revenue as well as develop your team. Contact Jason T. Reilly with a letter of interest and a rsum. 22. A management resume should focus on O educational experiences the candidate has chosen O specific skills given in the job posting O statistics that prove accomplishments O facts that prove experience19. Whlch of the following shows a manager using trust to motivate hls employee? 0 Darnell offers his team an extra $5,000 to reach a tough but attainable goal. Surprising everyone, Claudia is the only one to reach the goal. 0 Claudia recently met the company's president. The president actively listened to what Claudia had to say and then told her to share her ideas any time. When Claudia tells her manager of the encounter, he discourages her from initiating other conversations with the company's president. 0 Claudia calls the ofce saying that her son is sick and needs her attention. Darnell allows Claudia to work from home. 0 Two weeks ago, Darnell told Claudia that he would pass her message on to the company's vice president. Claudia is still waiting for a response. 8. Nola needs to refill the office supply closet. What will she most likely use to request these items? O at least three vendor quotes purchasing software O a purchase order a purchase requisition form16. How can you anchor a negotiation? Tell the other party your target price. O Make a counteroffer. O Present a valuable item to the other party. Make the first offer.mi mange) mm; 18. Deflne the term workflow. 0 It is the defined steps needed to properly complete a task. 0 It is a path to effectively transport items from one job site to another location. 0 It is the movement of employees as they go about their work. 0 It is a graph that shows leadership within an institution. an \"my!\" gym. 6' Using a card is a low-cost purchasing technique that allows employees to make business-related purchases from one vendor. O procurement ml .uwgw so...\" 12. Which of the following is an example of an unethical decision in capital? 0 ABC Landscaping continues to use safety harnesses for two years after their expiration date. 0 ABC Landscaping gives employees an incentive to hit a goal and then sets an unobtainable goal. 0 ABC Landscaping creates a schedule that does not give employees who want to end at 5 pm. the chance to have lunch. 0 ABC Landscaping runs out of room to discard lawn waste, so it dumps clippings and branches over a hillside. All changes saved 4. Which of the following scenarios demonstrates a quality control? A coffee company offers employees a free lunch because output levels have been above average for the past six months. O A line worker at a coffee company verifies that new beans are dark in color and show no signs of disease. O A coffee company has a contract with a bean farmer. O An employee at a coffee company calls to let his supervisor know that he will be late to work.17. Lou feels his company is missing out on a new opportunity. He wants to present an idea to the company's board of directors. What information should he include in his analytic report? 0 time and costs spent developing the product 0 customer surveys and an estimate of the product's cost to the company 0 results of product tests and inspections 0 development costs and results of product tests M wwyes my\" 20. During an interview, the hiring manager asks Nina how she handles unhappy customers. Nina has not had to handle an unhappy customer before. What is the best way to handle this question? 0 She should tell him that she has never had to deal with an unhappy customer. 0 She should make up a lie. 0 She should reflect on the proper techniques that a manager used with her when she was unhappy, 0 She should give an answer that deflects from the question. AH changes saved 21. You are at a conference for work when you meet a new business contact. You accidentally offend the other person by . 0 using a tight grip to shake his hand 0 standing and introducing yourself 0 repeating his name 0 making eye contact All changes saved 10. A company's is used to give details about every stage of the production process. O status report O research report O organization report O production report\"M,\" .u... 11. when writing an email asking for a management interview, which of the following explains the importance of displaying your communication skills? 0 The content in the email will give the hiring manager an idea of how well you will communicate with your team. 0 Using big words shows the manager that you are educated. 0 Communication in the email is not as important as the communication in the letter of interest. 0 Only properly formatted emails will pass through automated filters before reaching the hiring manager. AH changes saved 7. Henry is writing an email expressing his interest in a management position. What should his first sentence reflect? 0 an explanation of why he is applying for the position 0 an introduction to his experience 0 an introduction to his education 0 interest in the position