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As a manager, it is important to know how many employees you need to perform a specific task. In order to determine the amount of

As a manager, it is important to know how many employees you need to perform a specific task. In order to determine the amount of employees you will need to determine how long it takes to perform a task.
Complete the work measurement and productivity problems.
1. Based on a productivity log, a coder completed 22 charts during a 7.5-hour workday. How many charts did he code per hour? Round to the nearest whole number.
2. Based on work measurement studies on your coders, you find that 20% of their time is spent querying physicians about missing or unclear documentation. If your coders work a 7.5-hour day, how many minutes do they spend per day querying physicians?
3. A coding supervisor reviewed the productivity logs of four recently-hired coders after one month (coders work 5 days per week.) The supervisor compiled a report, shown below. Complete analysis of the report and determine which employee will require additional training or assistance in order to meet the coding standard.
PRODUCTIVITY REPORT
Coding standard: 20 charts per day
Coder
Week 1
Week 2
Week 3
Week 4
Total charts per month
1
90
100
95
100
385
2
100
105
105
95
405
3
70
75
90
85
320
4
85
85
90
100
360
4. The release of information (ROI) processing unit is expected to respond to routine requests for information within five (5) working days of receipt. Work measurement data collected for one month reveals the following:
Total routine requests received: 200
Requests responded to in 6 days: 100
Requests responded to in 2 days: 100
What is the average turnaround time for routine requests in the ROI unit? What is the performance variance from the standard of 5 days? Explain your answer.

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