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As a manager, Tim has realized that active listening is important because: none of these answers it makes the listener take the speaker's message at
As a manager, Tim has realized that active listening is important because:
none of these answers
it makes the listener take the speaker's message at face value.
it reduces the amount of involvement time for the listener.
it invites others to listen to you.
it encourages oneway communication.
it encourages twoway communication.
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Operations Management
Authors: William J Stevenson, Mehran Hojati
4th Canadian edition
978-1259270154, 1259270157, 978-0071091428
