Question
At your Level 2 trauma center an unplanned EHR downtime occurs at 1700 on a Tuesday. After 1 hour of troubleshooting and working with the
At your Level 2 trauma center an unplanned EHR downtime occurs at 1700 on a Tuesday. After 1 hour of troubleshooting and working with the vendor's help desk, the IT team attempts a system reboot, which is unsuccessful. The vendor is in a different time zone so specialists have to be called in from home to respond to this incident. The initial assessment is that the downtime is due to database corruption and the system will have to be recovered from backup systems. Unfortunately the system is not configured with high availability techniques nor is it redundant. The IT department estimates that it will take 8 hours to recover the system for a total downtime of 10 hours.
In addition, design a form for capturing data when the Emergency Department registration system is not available. Your case study must include:
A minimum of 20 data elements
A data dictionary outlining:
Data field name
Field format (alpha, numeric or alpha numeric)
Number of characters in the filed
Source of information
Example of the content
In addition, design a form for capturing data when the Emergency Department registration system is not available. Your case study must include A minimum of 20 data elements. A data dictionary outlining: Data field name, Field format (alpha, numeric or alpha numeric), Number of characters in the filed, Source of information, and Example of the content.
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