Background New Century Wellness Group is interested in a new information system to support its business and health information management needs. The new system would replace a mix of paper-based and fragmented computer systems. Dr. Jones had previously asked you to work with him as a systems analyst and help the group develop an information system that will support current operations and future growth. You will explore the possibility of a business support system for the scheduling, billing, accounting, and payroll functions of the practice as well as a system to Order Entry (CPOE), and a Clinical Decision Support System (CDSS) They are looking for a medical practice software solution that allows each office worker to perspective of a patient who comes into the office. support the clinical applications of Electronic Medical Records (EMR), Computerized Provider At your next meeting, Dr. Jones explains what the practice partners have in mind in more detail. conduct their job more efficiently. He explains to you what systems they are looking for from the Lisa Sung schedules a patient's appointment and the patient comes into the office for the first time. On this appointment an EMR is started for the patient that includes the patient's demographic information, medical history, and insurance information. A patient may be coming in to see any one of the healthcare providers, including a physician, nurse practitioner, physical therapists, or the nutritionist. These providers would enter any orders or prescriptions into the EMR with the CPOE system. The Providers who use the EMR and CPOE system are supported by the CDSS. Patients often schedule a follow-up appointment before leaving the practice office. After a patients visit, Susan Gifford, who maintains the patient medical records, reviews the records to ensure they are complete. Carla Herrera orders any supplies needed to replace items used by the patient Tammy Alipio begins billing the patient's insurance provider for services that were rendered to the patient. Tom Capaletti follows claims. Dr. Brown and Corinne Summers in HR and payrol up on the billing to ensure the practice is getting paid for all Jones also tells you that the system should also include modules to support Fred You explain to Dr. Jones that you would like to conduct a preliminary investigation you the information you need to make recommendations about what system they should pursue Dr. Jones agrees to your investigation and you set a follow-up appointment in one month that will give Tasks a brief preliminary investigation report for Dr. Jones. Before you begin this task, you ch provides suggestions for oral and written presentations should review the sample report in this chapter, and visit Part A of the Systems Analyst's Toolkit