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Beginning in the 1 9 8 0 ' s , manufacturers utilized _ _ _ _ _ _ _ _ _ _ _ _ _

Beginning in the 1980's, manufacturers utilized ___________________ and total quality management (TQM) strategies to improve quality, manufacturing efficiencies, and delivery times. _______________.
a. Co-sourcing
b. Customer participation approach
c. Segmenting customers by profitability
d. Just-in-time (JIT)

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