Benchmarking does which of the following activities relative to a "best-in- class" (BIC) company?

Select one:

a.

Compares BIC's products and processes with own	Copies BIC's products and processes directly	Improves on BIC's products and processes
Yes	Yes	No

b.

Compares BIC's products and processes with own	Copies BIC's products and processes directly	Improves on BIC's products and processes
Yes	No	No

c.

Compares BIC's products and processes with own	Copies BIC's products and processes directly	Improves on BIC's products and processes
Yes	Yes	Yes

d.

Compares BIC's products and processes with own	Copies BIC's products and processes directly	Improves on BIC's products and processes
No	Yes	No

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