Can you help me with this question please? C.I believe it is standardization.

39. Like most large U.S. hospitals, University Health Care System spends an enormous amount on patient supplies, over $45 million annually. The hospital has more than 15,000 individual products that are purchased on a routine basis. One of the challenges for its purchasing department was that the various hospital departments used different product descriptions and classifications for the same item. Its purchasing manager instituted a hospital-wide purchasing policy that gave a specific code to each individual item. In other words, the purchasing manager engaged in: wotviomni a. consistency planning b. organizational autonomy c. standardization d. problem empowerment alcog oddeightone e. procedural planning alsog tlateded