Case 2 - Midterms PR MOTORCYCLES: Till We Meet Again

Grade:

N/A

Due: Monday, October 19, 2020 at 5:00 pm

Miss Amelia Rivera was a very effective training officer in one of the biggest appliance dealership in the Philippines. She was much satisfied with her job not only because of the pay she receives monthly, but also because the top management recognizes her value to the organization. Every morning, when she arrives to report for work, everyone he meets greets her out of courtesy and in deference to her rank.

One day, while in a birthday party, she was introduced by her father to a long time friend, Mr. Pedro Reyes, who happens to be the president of a large motorcycle dealership. The company operates branches in all the provincial capitals throughout the Philippines. When Mr. Reyes heard about Amelia's job, he offered her a bigger job in his company. The job offer was a HR manager and it comes with twice the salary she was receiving from her current employer.

Amelia's father and advised her to accept the offer and after a week, she began working for Mr. Reyes. With a complementary staff of five subordinates, she proceeded to perform her new job with enthusiasm. Through written memos and personal calls, she laid out the HR policies to the twelve regional managers of the company.

Eleven of the regional managers religiously observed and implemented the HR policies, except Mr. Sotero Mantic who was assigned in northern Luzon.

On one particular weekend, the president called all the regional managers and Amelia to a meeting to discuss the company's HR policies. Amelia was asked to make a report but before she could finish, one aspect of her report was criticized by Mr. reyes. Amelia took the matter lightly, but as if on Mr. Reyes' cue, Mr. Mantic began to show disrespectful behavior towards Amelia. This he did even in front of other managers. One of the managers told Amelia that Mr. Mantic is a bright fellow but he is not a high performer, and he thinks highly of himself, and he feels he is indispensable to the company.

Mr. Reyes considers the regional managers as the workhorses of his comany and so he provides hem with all incentives, financial or otherwise that he can give them. Amelia believes that this is the main reason why Mr. Mantic behaves as he does.

During the past few months, Amelia tried hard to win the respect of Mr. Mantic, but all her efforts failed. One of Amelia's subordinates reported to her that Mr. Mantic told her that HR work is a waste of company funds.

After some weeks, Mr. Reyes related to Amelia that henceforth all recommendations for promotion of any employee would emanate from the HR department. After a few months, however, Mr. Mantic recommended one of his subordinates for promotion and it was approved by Mr. Reyes without the knowledge of Amelia. When Amelia was informed by one of her staff members about the promotion, she filed her resignation the next day.

Questions:

1. What, if any, did the president failed to do?

2. Do you agree with Amelia's action? Why?