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ChatGPT 4 has created the balanced scorecard for Wendy's however the CEO is highly skeptical that an AI tool can understand the vision and values
ChatGPT has created the balanced scorecard for Wendy's however the CEO is highly skeptical that an AI tool can understand the vision and values of the company, so you've been hired as business analyst.Instructions:Carefully examine each goal to make sure it aligns with the strategy of the company. You must use information found on the official company website and any reports eg Annual Report published by the companyRevise all the SMART goals to match the vision, mission, and strategy of the company. Revise what is given, do not just copy goals you find in the annual report.For each goal, explain why your edit was necessary, based on specific company data you found. If no revisions are necessary, then explain which data supports the AI generated goal. Provide links to specific dataPick one of the goals and explain how you think the manager responsible for that goal should keep track of progress between now and the deadline. Be as practical and detailed as possibleAssess whether you think the Balanced Scorecard or the Triple Bottom Line is the most appropriate framework for this company? Justify your answer.ChatGPT created goals:Financial Perspective: Reduce operational costs by over the next two years through streamlined logistics and supply chain efficiencies.Customer Perspective: Increase customer retention rates by in the next months by launching a personalized loyalty program.Internal Process Perspective: Achieve a improvement in order fulfillment speed within the next year by optimizing kitchen and service workflows.Learning and Growth Perspective: Enhance employee skill diversity by over the next two years through crosstraining and professional development initiatives.
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