Communication involves the successful

exchange

of information. Deciding on formality, the need for

documentation

$,$ and the number of people being communicated with determines the type of communication that works best in different situations. Communication has the power to forge

connections

$.$ Communicating disagreement or expressing a concern should be done in a

constructive

way. Thoughtful, open$-$ended

questions

show your interest, invite others to contribute, and spark new ideas.

Communication Modes

When appropriate,

emoticons

can provide context $-$ such as seriousness or sarcasm $-$ to content sent in written communications.

shorter

messages sent more often typically elicit better and more immediate responses. Messaging platforms $-$ such as WhatsApp and Facebook Messenger $-$ are not replacements for in$-$person meetings, phone calls or video conferences, all of which are more

personable

$.$ Writing hand$-$written thank you notes takes little effort, but the

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$-$ such as

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the sender and boosting positive emotions $-$ are larger than many people expect.