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Construct a SWOT matrix for Starbucks by using the data given below: Strengths: Starbucks is the third largest chain restaurant in the US based on
Construct a SWOT matrix for Starbucks by using the data given below:
Strengths:
- Starbucks is the third largest chain restaurant in the US based on 2010 sales.
- Worlds largest coffee company with 16,635 stores in 50 countries.
- Starbucks has locations in 35 cities in China.
- Plans to open 1500 stores in China by 2015.
- Able to purchase Starbucks coffee from your phone at 6,500 locations.
- Signed a deal with Courtesy Products to provide coffee in 500,000 luxury hotel rooms national wide.
- Recently changed logo design dropping Starbucks Coffee to Starbucks Logo.
- Stores are viewed as places to study, meet friends, and relax.
Weaknesses:
- Policy of keeping the tap water running nonstop.
- Mostly limited to coffee related products.
- Inventory turnover of 11 vs 20 for the industry average.
- Forced to close over 600 stores during the economic recession.
- Do not offer cheaper coffee products for more price sensitive customers.
- Mission and vision statements are not clear and lack direction.
- Failure to develop a product to compete with Green Mountains Keurig single brew coffee machine.
- Only 4% of revenues come from ground coffee sold in stores.
Opportunities:
- Potential $377 million market annually for flavor coffee in the US.
- Peets Coffee & Tea Inc. struggling with higher coffee commodity prices.
- Customers enjoy single brew coffee machines.
- Average Starbucks customer ears over $75,000 per year.
- 25% of Americans eat fast food everyday.
- Weaker US Dollar.
- Growing economies in Eastern Europe and China.
- Brazil is the 2nd largest coffee consumer in the world.
Threats:
- Dunkin Donuts and McDonalds offer lower priced coffee.
- Green Mountains Keurig single brew coffee machine.
- Weaker economic times can drastically hurt sales on expensive coffee.
- Coffee can be made easily at home for a fraction the cost of Starbucks.
- Dunkin Donut recent IPO in summer 2011.
- The price of coffee is subject to wild swings on the commodity market.
- Health minded customers consider many of their favorite coffee and lattes to be high in sugar and fat.
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