Course name : "Knowledge Management" (KM)

Answer the following questions. 1. Does a player in the basketball game use tacit or implicit knowledge? Why? 2. State the role of organizational structure in the development of knowledge management. 3. Explain why poor knowledge management reduces the effectiveness of organizational processes. 4. Consider a university with which you are familiar. How can knowledge management at this university benefit from information technologies? What kinds of technologies does it currently use, and how could they be improved? 5. What is a concept map? Give an example. 6. Give an example of knowledge management mechanism that could be used to enhance each of the four knowledge management processes. Essay questions. 1. As a CEO of a manufacturing firms, how would you facilitate the growth of knowledge management practices within your organization? 2. Critique the following statement: "We have implemented several IT solutions: expert systems, chat groups, and best practices/lessons learned databases. These powerful solutions will surely induce our employees to internalize knowledge.\