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Customers arrive at the post office to ship their packages at an average of one every 5 minutes and they take on average 4 minutes

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Customers arrive at the post office to ship their packages at an average of one every 5 minutes and they take on average 4 minutes to be processed. What is the average time a customer waits in the system? (slide 17) 20 minutes 5 minutes 12 minutes 4 minutes 3 minutes 10 minutes 6 minutes

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