Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

Demonstrate the below using a Swimlane Process Diagram : The Receiving Team at Flying Robots does the initial examination of product returns.Unopened boxes of Flying

  1. Demonstrate the below using a Swimlane Process Diagram :

The Receiving Team at Flying Robots does the initial examination of product returns.Unopened boxes of Flying Robotsproducts are immediately sent to the Put-away Team for restocking as first quality finished goods. Open box returns of Flying Robotsproducts are sent to a Returns Inspection Team for testing/evaluation. Returns of non- Flying Robots (other manufacturer's) product are sent to the Shipping Team to arrange for a return-to-sender shipment. Occasionally the sender of a non- Flying Robots product will not accept a return shipment; in that case, the item(s) are sent to the Disposal Team for appropriate disposal. The Returns Inspection Team tests all open box return items. Items that pass the inspection test are sent to the Repackaging Team, are repackaged as factory renewed quality products, and are then sent to the Put-away team for restocking. Low value, non-repairable items that do not pass the inspection test are sent to the Disposal Team for appropriate disposal. High value, repairable products that do not pass the inspection test are sent to the Repair Team. The Repair Team will do further testing and determine the cost to repair the item. A cost threshold has been established for each high valuable repairable item. Items that are below the cost threshold are repaired, repackaged as factory renewed quality goods, and sent to the Put-away Team for restocking. Items above the cost threshold are broken down for salvage by the Repair Team. Salvaged parts are sent to the Service Supply Team to be repackaged and stocked as service parts. The remaining material from the salvage operation is sent to the Disposal Team for appropriate disposal.

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Principles of Responsible Management Global Sustainability Responsibility and Ethics

Authors: Oliver Laasch

1st Edition

9781285981321, 1285080262, 1285981324, 978-1285080260

More Books

Students also viewed these General Management questions