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Describe the value of positive messages in business What are the most common types of business writing? Data analyses Persuasive messages Bad - news messages
Describe the value of positive messages in business
What are the most common types of business writing?
Data analyses
Persuasive messages
Badnews messages
Positive and neutral messages
Which of the following is not an example of an external positive message?
A "like" on social media
A positive online review
A "thank you" from a customer to associate
Weekly "shoutouts" from the CEO on the company's intranet
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