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Describe the value of positive messages in business What are the most common types of business writing? Data analyses Persuasive messages Bad - news messages

Describe the value of positive messages in business
What are the most common types of business writing?
Data analyses
Persuasive messages
Bad-news messages
Positive and neutral messages
Which of the following is not an example of an external positive message?
A "like" on social media
A positive online review
A "thank you" from a customer to associate
Weekly "shout-outs" from the CEO on the company's intranet
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