1. Determine which department is suitable for the reward and recognition program.
2. Identify a specific goal the employees must work on to be eligible for recognition or to receive the award.
   • Examples includereducing errors, increasing customer or patient satisfaction, reducing costs.
3. Research a specific motivation theoryand determine why this method would be the most practical and effective for this program.
   • Theories such as the expectancy theory, equity theory, goal-setting theory, Management by Objectives (MBO), or the four-prong model of intrinsic motivation.
4. Explain why the selected theory would be the most practical and effective for the rewards and recognition program.
5. Recommend 2-3 types of rewards and (or) recognition that would be the most effective in motivating the employees to achieve the goals.
6. Create a communication tool for eligible employees announcing the program, rules, and awards.