FedEx has remained union-free, but its competitor, UPS, is unionized. FedEx drivers are also contractors, while UPS workers are employees. How do you think UPS is able to operate with employees (higher costs + with the union wages) versus FedEx's contractor approach? Why do you think they classify their workers differently? If you were the HR person, what would you need to change in the way UPS operates in order to pass the tests for its workers to not be employees