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Doug Johnson, the manager of operations at a small liquor distribution company, has contracted an outside firm to develop a new warehouse picking system. He

Doug Johnson, the manager of operations at a small liquor distribution company, has contracted an outside firm to develop a new warehouse picking system. He is generally satisfied with their performance so far, but in some meetings, he feels they are going beyond the scope of the project as originally defined. Because the contract is time and materials, Doug wants to be sure only the work that is defined in the project scope is what gets done. What project documentation should Doug ask the project manager for

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