E commerce companies such as Amazon com that sell to consumers over the Internet depend heavily on IT and derive many benefits from it For each of the three examples below, select the IT benefit that it best illustrates View the benefits from the perspective of the E Commerce company Each benefit will be used NO MORE than once and one will not be used at all A Process Enablement B Information or IT as a Product Service C Cost Displacement D Decision Support (Data Driven Decision Making) A B C D Because e commerce companies maintain large databases of the behavior of customers who purchase from their sites and of the visitors who navigate their sites, they sell this information to other companies in need of data on consumer behavior A B C D Pure e commerce companies save money since they do not need to maintain physical stores and do not need to pay employees to stock the shelves, to assist customers in the store, or to check the customers out at the register A B C D Because e commerce companies can store customer preferences, previous orders, wish lists, delivery preferences, credit card information, and so forth, they are able to offer customers conveniences and benefits that they could not offer without the help of IT

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E-commerce companies such as Amazon.com that sell to consumers over the Internet depend heavily on IT and derive many benefits from it. For each of

E-commerce companies such as Amazon.com that sell to consumers over the Internet depend heavily on IT and derive many benefits from it.

For each of the three examples below, select the IT benefit that it best illustrates. View the benefits from the perspective of the E-Commerce company. Each benefit will be used NO MORE than once and one will not be used at all.

Process Enablement

Information or IT as a Product/Service

Cost Displacement

Decision Support (Data-Driven Decision Making)

- A. B. C. D.	Because e-commerce companies maintain large databases of the behavior of customers who purchase from their sites and of the visitors who navigate their sites, they sell this information to other companies in need of data on consumer behavior.
- A. B. C. D.	Pure e-commerce companies save money since they do not need to maintain physical stores and do not need to pay employees to stock the shelves, to assist customers in the store, or to check the customers out at the register.
- A. B. C. D.	Because e-commerce companies can store customer preferences, previous orders, wish lists, delivery preferences, credit card information, and so forth, they are able to offer customers conveniences and benefits that they could not offer without the help of IT.