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Effective conflict resolution involves: A. emotional statements to demonstrate the importance of the topic B. generalizations to make topics easy to understand C. debating the
Effective conflict resolution involves: A. emotional statements to demonstrate the importance of the topic B. generalizations to make topics easy to understand C. debating the minor details to establish authority D. looking for areas of agreement to build upon and listening for valid issues
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Ethics in Information Technology
Authors: George Reynolds
5th edition
1285197151, 9781305142992 , 978-1285197159
