Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

Ethical Dilemma Dan Neville is the manager for a team of engineers at RFC, Inc. He is responsible for coordinating his teams efforts on a

Ethical Dilemma Dan Neville is the manager for a team of engineers at RFC, Inc. He is responsible for coordinating his teams efforts on a daily, weekly, and monthly basis, as well as assuring that they are keeping on schedule with teams in other offices around the country. Dan regularly communicates with his own team via e-mail, attaching memos and instructions prior to their regular face-to-face meetings. Clear, consistent, and timely communication is an essential element of Dans job. Dan usually has no trouble with any member of the team understanding his instructions, except for Kyle Trenton. Kyle always seems to misunderstand or misinterpret Dans messages, even during face-to-face meetings. Kyle doesnt seem to be deliberately being obstinate; he honestly derives other meanings from Dans communications, reading into the words Dan chooses and coming up with implied ideas that Dan never intended. Inevitably, Dan has to meet with Kyle separately to be certain that Kyle understands the tasks at hand. If left to his own devices, Kyle wouldnt come to Dan to question his interpretation of the message, because he sincerely believes he gets it. However, Kyle is rarely clear about Dans meanings, and Dan must devote extra time and energy to reorient Kyle. Dan tries to be sympathetic, because Kyle is a nice person and a good worker, but Kyle requires twice as much time from Dan as everyone else and it is frustrating. Dan does worry that if Kyle would happen to misunderstand critical directions on a building project which are not corrected, someone could legitimately get hurt. Dan has an opportunity to move Kyle onto a new position, where he would no longer have to work with Dans current team and Dan would no longer have to communicate with Kyle. However, Dan knows that Ken Rothberg is the head of that team, and Ken is known for being a very poor communicator. Dan suspects that Ken wouldnt take any additional time to make certain that Kyle understood his instructions, and that could cause even more critical problems. Questions: Using consequential, rule-based and character theories (Chapter 2), evaluate Dans options. What should Dan do? Why

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Understanding Management

Authors: Richard L Daft, Dorothy Marcic

6th Edition

9780324581782, 324581785, 978-0324568387

More Books

Students also viewed these General Management questions

Question

. What, if any, conflicts arose within your small group? c u m \ t

Answered: 1 week ago