1. For a manager it does not matter how or when a team member does the work as long as s/he meets the targets.

1. Managers should use the most objective and rational process possible while making decisions.

1. When a manager knows the best solution to a serious organizational problem and has the required resources and authority, it is best to simply make the decision and implement it rather than involve other managers in the decision-making process.

1. Senior management should focus their energies more on strategy and structure rather than on corporate culture.

1. Being ethical and socially responsible is just not the right thing for a corporation to do, it is a critical issue for business success.

1. CSR initiatives should not only benefit the organization but should also benefit stakeholders who should participate in the initiatives along with the organization and consider the initiatives a shared responsibility.

1. The single best way to ensure that the organization stays on solid ethical ground is to have a strong code of ethics and make sure that all employees are familiar with its guidelines.

1. Every organization should be a learning organization where employees are free to learn and develop competencies in areas that interest them the most.

1. The primary goal of organizations is to serve and satisfy customers better than competitors, not to maximize profits.

1. Allowing conflict in organizations creates more problems than solutions.

1. When managers exercise power and use politics, it leads to conflict and disharmony which will disrupt teamwork and the smooth, efficient working of the organization.

1. A manager should emphasize shared values, trust, and commitment to the organization's mission as the primary means of controlling employee behavior and performance.

1. After downsizing, managers should not spend much time on helping laid off workers but should focus on the retained workers ensuring that they meet the revised targets necessary for the organization's survival.