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FoxFirst Consulting provides on - demand video training for ITIL v 4 certifications. To manage their infrastructure, FoxFirst must monitor and manage the service utilization,

FoxFirst Consulting provides on

-

demand video training for ITIL v

4

certifications. To manage their infrastructure, FoxFirst must monitor and manage the service utilization, and ensure secured, controlled access to the student subscribers. What best describes these activities?

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