Question
Given the following information: A) Show how management can use cost/revenue trade-offs to help determine whether customer service levels should be increased from 90% to
Given the following information:
A) Show how management can use cost/revenue trade-offs to help determine whether customer service levels should be increased from 90% to 97% in-stock availability, and
B) Comment on the anticipated effect a change in customer service level would have on ROA.
Annual sales are currently $75 million.
The profit margin on the companys products averages 23% of the selling price.
Inventory levels would increase by $1.5 million.
Inventory carrying cost as a percentage of inventory value is 10%.
Investment in warehouse equipment of $175,000
Transportation costs would increase by $200,000.
Warehousing variable costs would increase by $100,000
Current ROA is 12%.
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