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Great description of the DMAIC process. I always appreciated the LEAN aspects of Six Sigma and have used many of these tools in my personal
Great description of the DMAIC process. I always appreciated the LEAN aspects of Six Sigma and have used many of these tools in my personal leadership strategies. One specific tool is the Andon system. Did you learn about this in your research
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Hotel Operations Management
Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller
3rd edition
013433762X, 9780134342641 , 978-0134337623
