Henry Fayol believed that in order to increase the efficiency of the management process, it is essential that:

there should be a greater number of levels in a managerial hierarchy. authority should be concentrated at the top of the chain of command. all organizational members are entitled to be treated with justice and respect. managers should discourage creativity in employees so that they stay focused on their jobs. managers should not have the right to give orders to employees; they should only give polite instructions.