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Homework: Chapter 19 Homework Score: 0 of 1 pt XE19-31 (similar to) Save 5 of 5 (5 complete) ? HW Score: 20%, 1 of 5
Homework: Chapter 19 Homework Score: 0 of 1 pt XE19-31 (similar to) Save 5 of 5 (5 complete) ? HW Score: 20%, 1 of 5 pts EQuestion Help Clarke, Inc. manufactures door panels. Suppose Clarke is considering Clarke expects the new program would save costs through the following: spending the following amounts on a new total quality management (TOM)(Click the icon to view the information.) program. (Click the icon to view the information.) Read the requirements Requirement 1. Classify each cost as a prevention cost, an appraisal cost, an internal failure cost, or an external failure cost. Cost Strength-testing one item from each batch of panels Training employees in TQM Training suppliers in TQM Identifying suppliers who commit to on-time delivery of perfect-quality materials Lost profits from lost sales due to disappointed customers Rework and spoilage Inspection of raw materials Warranty costs Requirement 2. Should Clarke implement the new quality program? Give your reason. Type of Quality Cost Appraisal Prevention Prevention Prevention External failure Internal failure Appraisal External failure implement the new quality program. The cost of implementing the new program is $ should less than the costs of failing to implement the new program
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