HR was conducting phone interviews after an initial resume screening. Will a phone interview be a good tool to verify resume skills for a Biomedical Engineer?

Group of answer choices

Maybe not, since this job is highly technical.

Maybe so, since these can be structured questions.

Maybe not, since engineers are not strong conversationalists.

Maybe so, since these sorts of jobs go straight to the hiring manager.

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Question 2

1pts

Which of the following might be a downfall of a program that rewards employees for new employee referrals?

Group of answer choices

Cash Drawers increase in accuracy since friends care more than strangers

The Produce Department is understaffed when the Miller family goes on summer vacation

The Meat Department has trouble when Sally and John break up

The Bakery Department makes too many new items, like baklava and chak chak

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Question 3

1pts

Lefties Inc uses a keyword software to filter resumes for candidates worth further review. In hiring a new First Line Construction Manager, which words should the filter search for?

Group of answer choices

construction, building, manager supervisor

Building or construction expertise

First line, first-line, construction, manager, construction-manager

construction, manager

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Question 4

1pts

Mary anticipates a much better candidate will be hired with a panel committee. Why?

Group of answer choices

This will go much faster since they only have to mark forms and add

A common score will be achieved through pre-planned questions and response ratings

More people come up with more questions to ask rapid fire

The group will come to a common gut reaction if a fairer manner

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Question 5

1pts

Abbott Enterprises has a three tiered face-to-face interview process. Is that too much?

Group of answer choices

No, more interviews prove the applicant is really interested.

Yes, interviewing is expensive, so there should be only one.

No, there may initial interview, team interview, and final interview.

Yes, most candidates do not have enough time to keep coming in.

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Question 6

1pts

On the resume and in the interview, twelve candidates appeared to good matches to the call center job, where outbound calls are placed from the computer and a computer script is followed when someone answers. What else could be used to find the best of the twelve?

Group of answer choices

an English test to see if they proper English.

a recording test to see if they have a nice voice.

nothing, they're equally qualified, so it doesn't matter who is chosen.

a typing test since this involved computer work.

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Question 7

1pts

Which skill is the supervising manager, Sandy, demonstrating when pulling out the job ad, best employee appraisals, and having lunch with a current job holder?

Group of answer choices

Connecting with the applicant

Active listening

Planning and preparation

Understanding the job

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Question 8

1pts

Which of the following statements might indicate perceptual bias in the interviewer's evaluation of a candidate?

Group of answer choices

Max looks like a good hire; he has a Master's Degree

Max looks like a good hire; he worked overtime during winter shutdown

Max looks like a good hire; he has a cumulative GPA of 3.6

Max looks like a good hire; he graduated from the same college I did

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Question 9

1pts

Nancy is wants to ensure that there is a broad evaluation of candidates interviewing for her store. Which of the following is the BEST type of interview to conduct?

Group of answer choices

a series interview

a panel interview

a one-on-one interview

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Question 10

1pts

The hiring committee was hiring to replace Craig who was retiring after 35 years. He would be missed and the committee hoped to find just as good a fit as he had been. Is this a problem?

Group of answer choices

No, the new hire will likely be younger, just as good, and earn less

Yes, "fit" may cause more interest in likeability than skills

Yes, they should wait until they are not as emotional.

No, Craig is a good standard to find someone just like

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Question 11

1pts

Kathy was concerned about using a panel for hiring since she had heard rumors that sometimes these panels ________.

Group of answer choices

Friends of the panel members kept forcing new panels to be formed

Lead to resentment when co-worker prior knowledge of the candidate was ignored

Panels started to ask questions about how wives felt about overnight travel and weekend work

Management accepted the output without careful review

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Question 12

1pts

Should Ivette us a personality test to help her hire a new Human Resources consultant?

Group of answer choices

No, personality tests are not needed for an HR professional. They administer the tests and would know how to cheat it, if necessary.

No, personality tests are difficult to use and interpret. A professional needs to be hired to administer the test.

Yes, personality tests are used by many progressive firms now that the younger generation enters the workplace.

Yes, personality tests provide an excellent correlation from Agreeableness to job performance.

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Question 13

1pts

The interviewing team had a list and rating of knowledge, skills, and abilities to use in review of the 40 job applicants. When this process cut the list to ten, what could be done to make the final selection?

Group of answer choices

See if anyone at the company knows one of the ten.

Work alphabetically for job offers

Add a rating for bonus skills

Phone interview

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Question 14

1pts

In the past, all candidates who passed the initial screening were brought in for a face-to-face interview. With time and travel budget being so tight, how might a phone interview help?

Group of answer choices

A conversation can double check the depth of experience of the applicant.

A conversation can verify if the candidate is willing to move.

A conversation still give a 'feel' that's almost as good as being there in person..

A conversation can verify the gender of people like Chris, Alex, or Kendall.

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Question 15

1pts

If a company has a robust job analysis, is there any risk an employment law might be violated?

Group of answer choices

No, good HR jobs documents create legal protection.

Yes, implicit bias may exist.

Yes, many do not know that conventionally attractive people are more likely to be hired.

No, discrimination laws are more related to on the job behavior rather than in hiring.

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Question 16

1pts

Megan is hiring a new Communications Intern to work on the company web site and a few brochures. What additional information will be helpful to this decision?

Group of answer choices

a portfolio of Megan's work

a writing a sample press release

a formal presentation on her work history

references only related to communications experience

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Question 17

1pts

Norm heard about another company being sued for discrimination. He plans to use structured questions to ensure there can be no confusion from anyone. Which is an example from the interview team?

Group of answer choices

Each member reading from a pre-selected list of questions.

Each member asking a question from a list, with one open ended follow up allowed.

Every member having each question reviewed in advance.

Every team member asking the same number of questions.

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Question 18

1pts

Rowan is trying to decide whether to send the candidate the offer letter or delay the process more by sending it back to Human Resources. Salary is within budget. Benefits are standard. That one line about "lifting 40 pounds" was missing. What should Rowan do?

Group of answer choices

Ask HR to make the correction since this is formal terms of job duties.

Let it go. Rowan had talked about this with the applicant.

Add his own note about the lifting in the attached email.

Send the message. Lifting only occurs rarely and usually for 5 - 10 pound items.

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Question 19

1pts

Phone interviews are frequently conducted by the HR department rather than the hiring manager. Are phone interviews good tools for this?

Group of answer choices

No, face-to-face interviews are the next step.

Yes, this is just one early elimination process.

No, after the resume, the hiring manager will know more.

Yes, HR know more about credentials than hiring managers.

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Question 20

1pts

Daryl is excited to see an email confirmation of a formal job offer to Desks Inc. The salary is slightly higher than expected. Should Daryl formally accept?

Group of answer choices

No. It sounds like the company's offer is not complete. Benefits and job duties are not addressed.

No. The first offer is never the best offer. Hesitation may cause Desks Inc to offer a bit more.

Yes. It is better to have any job than no job and this is a good start.

Yes. Daryl needs to quickly accept and ask how soon the contract can be signed.

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Question 21

1pts

Which skill is the supervising manager, Dan, demonstrating when asking HR for the three applicant's resumes, cover letters, and phone interview results?

Group of answer choices

Active listening

Planning and preparation

Connecting with the applicant

Understanding the job

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Question 22

1pts

The budget deadline for hiring the new manager is next week. The top applicant forgot to bring his References and promised to email them within two days. The match seems so good, should she hire him without checking references?

Group of answer choices

Yes, it would be a shame for an artificial deadline to cost the company a good employee.

No, references likely provide greater depth from someone who has known him longer.

No, anyone who is that careless about bringing important documents can not be good at a job.

Yes, references never say anything new or important anyway or the applicant would not have listed them.

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Question 23

1pts

Sally is trying to sell her job. Which of the following will help?

Group of answer choices

Write common headline

Write to keep requirements broad

Write with a specific person in mind

Write few specifics so more individuals apply

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Question 24

1pts

An job posting from LRS says, "Looking for more than just another assignment? We're looking for you! This isn't just another assignment, but a real opportunity and a challenge for the right person." What part of job advertisement brand creation is met?

Group of answer choices

Understand your market position

Set performance expectations

Clarify your corporate culture

Establish this ad is not trolling for email addresses

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Question 25

1pts

The hospital is hiring an Emergency Room Admissions clerk. What additional activity might help find a good fit?

Group of answer choices

Physical test to ensure the person can push a wheelchair.

Integrity test to ensure patient record privacy

Role play to ensure the person can handle multiple interactions at once.

Personality test to see if the person is calming.