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Identify a true statement about an organization/client conflict. Multiple choice question. It arises when employees are required to wear specific clothing or accessories. It arises
Identify a true statement about an organization/client conflict. Multiple choice question. It arises when employees are required to wear specific clothing or accessories. It arises when frontline service employees feel conflict between what they are asked to do and their own values. It is common when incompatible expectations arise from two or more customers. It is a conflict between frontline service employees' bosses, an individual customer and their organization
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