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In April 2 0 0 1 , Matt Heyman, co - founder of Cinemex, the largest chain of movie theaters in Mexico City, looked out

In April 2001, Matt Heyman, co-founder of Cinemex, the largest chain of movie theaters in Mexico
City, looked out the window of his office and pondered the future of his company. In just seven years,
Heyman and his partners had nurtured Cinemex from a student idea into the largest theater chain in
Mexico City, but they faced new challenges every day. Many of these challenges came from
competitors. For years, competitors ran old and poorly maintained theaters, but in recent months they
had begun to imitate Cinemexs top-of-the-line exhibition venues. Their latest tactic: offering two
tickets for the price of one on Wednesdays. Heyman wondered whether Cinemex should offer a
similar deal, or instead rely on the Cinemex brand and hold the line on price.

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