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In general, companies can use their databases in all of the following ways EXCEPT . a. to predict competitive strategies and plans b. to identify

In general, companies can use their databases in all of the following ways

EXCEPT

.

a.

to predict competitive strategies and

plans

b.

to identify

prospects

c.

to decide which customers should receive a particular

offer

d.

to deepen customer

loyalty

e.

to avoid serious customer

mistakes

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