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In the text, you learned about three types of reward problems. Read the following scenarios and match each to the type of reward problem. Group
In the text, you learned about three types of reward problems. Read the following scenarios and match each to the type of reward problem. Group of answer choices To boost book sales, a Canadian publisher introduced a plan that would pay bonuses to its sales reps if annual sales exceeded a target set by the regional sales manager. The sales manager set very high targets to "really motivate employees." The sales reps felt the targets were unattainable. As a result, they did not exert any extra effort and the plan had no effect on sales. A warehousing company chose to reward its warehouse staff for efficiency: those who were able to pick items off the shelf and finalize their orders for delivery the fastest earned incentive pay. However, those same employees tended to make the most errors, resulting in incorrect orders and customer complaints. An international company rewarded its call-centre staff with gift cards when they received positive comments from customers. However, the gift cards could only be used in the US, which was very disappointing to the Canadian-based call centre reps
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