Instructions

This assignment asks you to apply the workplace communication strategies from the course to write a message using a Direct Strategy:

1. Read the scenario and voice mail transcript from the HR Manager for the Region of Waterloo International Airport.
2. Compose an email for the HR Manager in Word document It should
   • have memo headers
   • be from the HR Manager, Zainab Karman
   • be addressed to All Staff
3. The email should use the formatting and design strategies from the course competencies:
   • Have email headers
   • Use single spacing, block format
   • Use design: chunking, headings and lists

Scenario

You are working as a co-op student at the Region of Waterloo International Airport. The HR Manager for the Region of Waterloo International Airport, Zainab Karman, has called and left you a voicemail to get your help writing an email that they want to sent to staff.

The following is the transcript of the voice mail the HR Manager has left you regarding the details to include in the email:

Voicemail Transcript

Hi, It's Zainab Karman. I need some help writing an email to employees about a new initiative. I don't have time to write it. I need you to send me an email that I can just copy and paste and not have to rewrite to inform employees of this new initiative. Because so many employees are coming back to work in person at the airport after the COVID restrictions, we are instituting a brand spanking new Ergonomic Initiative. We want to ensure that none of our employees suffer from musculoskeletal disorders (MSDs) while working at the office. We had a meeting with the Health and Safety Committee, and we have decided on a couple of things to help with ergonomics for employees. If any of the workers have any questions about this initiative or office equipment, they can contact Muhammad Usman Awan. There are number of things that employees can do to improve the ergonomics. The first is to maintain good posture when working at their computers. That means, keeping their spine straight and not leaning forward. Related to that is to make sure that the chair workers are sitting at is right. The height of the chair should be adjusted so that their feet reach the floor and your arms, from the elbow to your fingers, are parallel to the keyboard. The keyboard and mouse should be at the same level so that their wrists are straight and not bent. Bent is bad. The monitor for employees' computer should be at eye level so that your head isn't bent. If employees use a laptop, they should use a computer tray and Bluetooth keyboard so that the laptop can be placed on a tray at eye level and the keyboard remains at a level where your wrists aren't bent. As well, as part of this initiative, we are ordering new chairs for employees. There are 3 colour: black, beige and brown. We are also providing computer trays and Bluetooth keyboards for those who use laptops. Employees should place their order of equipment needed within one month of receiving this email. We are working with a company called Office Solutions who will be fulfilling our orders for chairs, computer trays and Bluetooth keyboards. Employees need to send an email to Muhammad at who is managing this initiative, to let him know which colour of chairs workers want, and whether they need computer trays and keyboards, because some employees might already have these things. The order needs to be done within a month. Please send me this email as soon as possible so I can send it out to employees. Let me know if you guys have any questions or need any more information. Thanks.