Interacting with a customer $-$ centric company and a company that isn$$t customer $-$ centric offers two distinctly different experiences. Customer $-$ centric companies are all about their customers and make every decision and strategic move with customers in mind. In turn, customer $-$ centric companies are $60\%$more profitable than companies that aren$$t$.$Many companies claim to be customer $-$ centric, but few really are. A truly customer $-$ centric company is obvious to everyone who interacts with its employees and customers alike because everything about the attitude and actions of the company is different. Based on the statement above, explain the five $(5)$strategies that managers do to promote a customer $-$ centric mindset and service $-$ oriented culture within their organizations. In one thousand words.

$1.$Lead by example

$2.$Focus communication to customer $($Stay Customer $-$ Focused During Growth$)$

$-$ Connect company culture with customer outcome

$3.$Empowerment employees

$-$ setting clear expectations

$-$ Celebrate and share the success story

$4.$Collect feedback from customers and act accordingly

$5.$Invest in employees training and development