Answered step by step
Verified Expert Solution
Question
1 Approved Answer
Introduction: Starting new employees by orienting them to the company, department, and the job they will perform are all important. In this assignment, you will
Introduction: Starting new employees by orienting them to the company, department, and the job they will perform are all important. In this assignment, you will develop an orientation plan by addressing the checklist items pertaining to the fictional scenario. Scenario (fictional): The RoboCleaner (RC) Company has disrupted the cleaning service industry as the founder has created robots that can clean anyone's home or office. The robots can dust, mop, scrub floors, clean bathrooms, and do all the vacuuming at any time of day or night. The company's mission and vision statements are: Mission: We value your time, so we do the cleaning up. Vision: We will provide more leisure time for all. You are the human resource manager for this 300 -employee robotic cleaning service company, and you would like to start a new employee orientation program. Currently, the following position is being hired due to overwhelming demand: In-home and in-office customer service representatives (CSRs) who are in charge of training customers to use the robots and following up to make sure the customer is satisfied. The trainers must be able to deal with both types of customers (private homes and organizations) and provide the simple instructions customers need to start using their robotic cleaners. They also take customer service calls to help customers troubleshoot easily remedied problems. They refer more technical problems to the technical maintenance departments' robot technicians. Develop an orientation plan for onboarding new employees addressing the following: - Provide three reasons for conducting employee orientation. - Outline what would be covered in the orientation, including the topics and at least ten (10) items prioritized. - Plan the length of the program, who will conduct it, and what formats will be used. - Describe how you would incorporate a Web-based component into the program
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started